:root{--paper:#f7f6f2;--white:#fff;--ink:#17252b;--muted:#647178;--line:#dce1dc;--teal:#0c615d;--teal-dark:#084a47;--teal-soft:#e5f1ee;--rust:#a75037;--rust-soft:#fff0e9;--navy:#102f38;--shadow:0 18px 54px rgba(19,41,46,.065);--radius:12px}
*{box-sizing:border-box}html{scroll-behavior:smooth;overflow-x:clip}body{margin:0;overflow-x:clip;background:var(--paper);color:var(--ink);font:16px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button{cursor:pointer}h1,h2,h3,p{margin-top:0}h1,h2,h3{line-height:1.12;letter-spacing:-.035em}h1,h2{font-family:Georgia,"Times New Roman",serif;font-weight:400}h1{font-size:clamp(2.7rem,6vw,5.8rem)}h2{font-size:clamp(2rem,4vw,3.5rem)}h3{font-size:1.24rem}p{margin-bottom:1em}::selection{background:#bce5db;color:var(--ink)}:focus-visible{outline:3px solid #50a7a0;outline-offset:3px}.shell{width:min(100% - 48px,1480px);margin-inline:auto}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:absolute;z-index:100;top:-60px;left:16px;padding:12px;background:var(--ink);color:#fff}.skip-link:focus{top:16px}.preserve-lines{white-space:pre-wrap;overflow-wrap:anywhere}
.site-header{height:84px;border-bottom:1px solid var(--line);background:rgba(247,246,242,.97)}.header-inner{height:100%;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{display:flex;align-items:center;gap:13px;flex-shrink:0}.brand-mark{width:44px;height:44px;display:flex;align-items:center;justify-content:center;background:var(--navy);color:#fff;border-radius:7px;font:italic 36px/.8 Georgia,serif;padding-bottom:7px}.brand-dot{color:#66c0aa}.brand-name{font-weight:750;letter-spacing:-.035em;font-size:1.17rem;line-height:1.12}.brand-caption{display:block;font-weight:600;letter-spacing:.15em;text-transform:uppercase;font-size:.52rem;color:var(--muted);margin-top:5px}.primary-nav{display:flex;align-items:center;gap:clamp(12px,3vw,40px)}.primary-nav>a,.text-button{font-size:.85rem;font-weight:650;color:#415158}.primary-nav>a:hover,.text-button:hover{color:var(--teal)}.primary-nav [aria-current=page]{color:var(--teal);box-shadow:0 2px var(--teal)}.primary-nav form{margin:0}.text-button{border:0;background:none;padding:0}.primary-nav .nav-action{background:var(--navy);color:#fff;padding:12px 17px;border-radius:5px;white-space:nowrap}.primary-nav .nav-action:hover{color:#fff;background:var(--teal-dark)}.nav-action span,.button span{margin-left:12px}.site-footer{border-top:1px solid var(--line);padding:35px 0;color:var(--muted);font-size:.76rem}.footer-inner{display:flex;align-items:center;justify-content:space-between;gap:24px}.footer-inner strong{color:var(--ink);font-size:.94rem;margin-right:18px}
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.auth-wrap{min-height:calc(100vh - 190px);display:grid;grid-template-columns:1fr minmax(320px,440px);align-items:center;gap:10%;padding-top:80px;padding-bottom:100px}.auth-intro h1{font-size:clamp(2.8rem,5vw,5rem);margin:15px 0}.auth-intro>p:last-child{color:var(--muted);max-width:450px}.auth-card{padding:36px}.auth-card h2{font-size:2rem;margin:0 0 8px}.auth-card>p{color:var(--muted);font-size:.84rem;margin-bottom:30px}.auth-card .button{margin-top:13px}.workspace{padding-top:50px;padding-bottom:110px}.workspace-heading{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:30px}.workspace-heading h1{font-size:clamp(2.5rem,4.3vw,4.4rem);margin:10px 0}.workspace-heading p:last-child{color:var(--muted);font-size:.88rem;margin:0}.workspace-count{font-size:.7rem;color:var(--muted);font-weight:700;letter-spacing:.07em;text-transform:uppercase;white-space:nowrap}.toolbar{display:flex;align-items:end;gap:14px;background:#fff;border:1px solid var(--line);padding:18px;border-radius:7px;margin-bottom:20px}.toolbar .field{margin:0;min-width:200px}.toolbar .field label{font-size:.69rem}.toolbar-search{flex:1}.toolbar .button{min-height:45px}.table-wrap{overflow-x:auto;background:#fff;border:1px solid var(--line);border-radius:7px;max-width:100%;contain:paint}table{width:100%;border-collapse:collapse;text-align:left;font-size:.78rem}th{color:#6d797b;font-size:.66rem;letter-spacing:.09em;text-transform:uppercase;font-weight:750;background:#f3f6f3;white-space:nowrap}th,td{padding:15px 17px;border-bottom:1px solid #e7ebe8;vertical-align:middle}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#f9fbf9}.row-title{display:block;font-size:.81rem;font-weight:700;min-width:230px;max-width:440px;line-height:1.4}.row-title:hover,.table-open:hover{color:var(--teal)}.row-title span{display:block;color:var(--teal);font-size:.69rem;margin-bottom:3px}.table-primary,.table-secondary,.table-error{display:block}.table-secondary{font-size:.7rem;color:var(--muted);margin-top:2px;overflow-wrap:anywhere}.table-error{font-size:.7rem;color:var(--rust);margin-top:5px;max-width:390px;overflow-wrap:anywhere}.table-open{font-size:1.15rem;color:var(--teal)}.empty-row{text-align:center;padding:50px;color:var(--muted)}.admin-case-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(320px,.86fr);gap:30px}.case-workspace-heading{align-items:center}.case-workspace-heading h1{font-size:clamp(2rem,3.5vw,3.6rem);max-width:850px;overflow-wrap:anywhere}.admin-actions{display:grid;align-content:start;gap:18px}.admin-actions .card{padding:25px}.admin-actions .field{margin-bottom:17px}.admin-actions .check-row{margin:15px 0}.case-description{border-top:1px solid var(--line);padding-top:20px;margin-top:15px}.case-description h3{font-size:.84rem;margin-bottom:9px}.case-description p{font-size:.84rem;color:#48595e}.danger-card{border-color:#e9d1c8!important;background:#fffaf8}.danger-card h2{color:#994538}.danger-card p{font-size:.78rem!important}.template-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.template-card{padding:27px}.template-card .eyebrow{overflow-wrap:anywhere}.template-card textarea{min-height:260px}.template-card .button{margin-top:5px}.new-template-card{margin-top:24px;padding:28px;max-width:930px}.new-template-card h2{font-size:1.8rem;margin:4px 0 10px}.new-template-card>p:not(.eyebrow){font-size:.82rem;color:var(--muted);margin-bottom:25px}
@media(max-width:1100px){.hero{gap:4%;grid-template-columns:1.1fr .9fr}.hero-panel{min-height:435px}.admin-case-grid{grid-template-columns:minmax(0,1fr) 315px}.form-layout,.ticket-layout{grid-template-columns:minmax(0,1.6fr) minmax(220px,.7fr)}}
@media(max-width:800px){.shell{width:min(100% - 32px,1480px)}.hero{grid-template-columns:1fr;gap:36px;padding-top:60px;padding-bottom:65px}.hero-copy h1{max-width:620px}.hero-panel{min-height:350px}.panel-symbol{margin:25px 0 22px;height:55px}.section{padding:70px 0}.section-heading{display:block;margin-bottom:36px}.section-heading>p{margin-top:18px}.step-grid,.type-grid{gap:12px}.step-number{margin-bottom:26px}.type-grid article{padding:20px}.closing-inner{align-items:start;flex-direction:column}.form-layout,.ticket-layout,.admin-case-grid{grid-template-columns:1fr}.form-aside,.case-aside{position:static}.form-aside{display:grid;grid-template-columns:1fr 1fr;gap:18px}.case-aside{grid-row:1}.admin-actions{grid-template-columns:1fr 1fr}.admin-actions .danger-card{grid-column:1/-1}.auth-wrap{gap:5%}.template-grid{grid-template-columns:1fr}.site-header{height:auto;min-height:78px}.header-inner{padding:13px 0}.primary-nav{gap:13px;flex-wrap:wrap;justify-content:flex-end}.primary-nav>a,.text-button{font-size:.76rem}}
@media(max-width:600px){.shell{width:min(100% - 28px,1480px)}.site-header{min-height:75px}.brand-mark{width:37px;height:37px;font-size:30px}.brand-name{font-size:1rem}.brand-caption{font-size:.46rem}.primary-nav>a:not(.nav-action){display:none}.primary-nav .nav-action{padding:10px 11px;font-size:.69rem}.primary-nav .nav-action span{margin-left:5px}.view-admin_list .primary-nav,.view-admin_ticket .primary-nav,.view-templates .primary-nav,.view-outbox .primary-nav{gap:8px}.view-admin_list .primary-nav>a,.view-admin_ticket .primary-nav>a,.view-templates .primary-nav>a,.view-outbox .primary-nav>a{display:inline;font-size:.69rem}.view-admin_list .primary-nav a:nth-child(3),.view-admin_ticket .primary-nav a:nth-child(3),.view-templates .primary-nav a:nth-child(3),.view-outbox .primary-nav a:nth-child(3){display:none}.view-admin_list .brand-caption,.view-admin_ticket .brand-caption,.view-templates .brand-caption,.view-outbox .brand-caption{display:none}.hero{padding-top:42px}.hero-copy h1{font-size:3.15rem}.hero-lead{font-size:1rem}.hero-actions{gap:7px}.hero-actions .button{width:100%}.hero-note{line-height:1.4}.hero-panel{padding:24px;min-height:360px}.hero-panel h2{font-size:2.45rem}.panel-bottom{font-size:.52rem;letter-spacing:.06em}.section{padding:58px 0}.section-heading h2{font-size:2.45rem}.step-grid,.type-grid{grid-template-columns:1fr;gap:20px}.step{padding-top:14px}.step-number{margin-bottom:12px}.step p{max-width:none}.type-grid article{min-height:0}.type-icon{height:45px}.closing-cta{padding:57px 0}.closing-inner h2{font-size:2.45rem}.footer-inner{display:block}.footer-inner span{display:block;margin-top:8px}.footer-inner strong{display:block;margin:0}.page-top{padding-top:35px}.page-top h1{font-size:2.85rem}.form-layout{gap:20px;padding-bottom:65px}.report-form{padding:20px}.report-form legend{font-size:1.4rem}.radio-grid,.field-row,.form-aside,.admin-actions{grid-template-columns:1fr}.radio-card{min-height:0}.form-submit{display:block}.form-submit .button{width:100%;margin-top:16px}.title-row{display:block}.title-row .status{margin:0 0 15px}.ticket-layout{gap:20px}.case-summary,.reply-card{padding:20px}.case-summary dl>div{grid-template-columns:1fr;gap:3px}.privacy-strip{align-items:flex-start}.message-meta{align-items:start;flex-direction:column;gap:4px}.auth-wrap{display:block;min-height:0;padding-top:60px;padding-bottom:80px}.auth-intro h1{font-size:3rem}.auth-card{padding:24px;margin-top:35px}.workspace{padding-top:37px;padding-bottom:80px}.workspace-heading{align-items:start;flex-direction:column}.toolbar{display:block;padding:15px}.toolbar .field{margin-bottom:13px}.toolbar .button{width:100%}.admin-actions .danger-card{grid-column:auto}.table-wrap{margin:0 -14px;border-radius:0}.template-card{padding:20px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.button{transition:none}}
@media(max-width:600px){.view-admin_list .header-inner,.view-admin_ticket .header-inner,.view-templates .header-inner,.view-outbox .header-inner,.view-account .header-inner{flex-wrap:wrap;gap:12px}.view-admin_list .primary-nav,.view-admin_ticket .primary-nav,.view-templates .primary-nav,.view-outbox .primary-nav,.view-account .primary-nav{width:100%;justify-content:flex-start;gap:9px 14px}.view-admin_list .primary-nav a:nth-child(3),.view-admin_ticket .primary-nav a:nth-child(3),.view-templates .primary-nav a:nth-child(3),.view-outbox .primary-nav a:nth-child(3){display:inline}.view-account .primary-nav>a{display:inline;font-size:.69rem}.view-account .brand-caption{display:none}}
.captcha-image{display:block;width:min(300px,100%);height:auto;border:1px solid #c9ded5;border-radius:6px;background:#eff7f3;margin:0 0 12px;image-rendering:auto}.verify-field input{text-transform:uppercase;letter-spacing:.16em;font-weight:700}
.captcha-refresh{display:block;margin:-5px 0 13px;padding:0;border:0;background:none;color:var(--teal);font-size:.76rem;font-weight:700;text-decoration:underline;cursor:pointer}.captcha-refresh:disabled{opacity:.5;cursor:wait}
@media(max-width:600px){.form-layout,.ticket-layout{grid-template-columns:minmax(0,1fr)}.report-form,.reply-card{min-width:0}.captcha-image{max-width:100%;width:100%;height:auto}}
@font-face{font-family:'Public Sans';font-style:normal;font-weight:400;font-display:swap;src:url('/assets/fonts/public-sans-regular.ttf') format('truetype')}
@font-face{font-family:'Public Sans';font-style:normal;font-weight:600;font-display:swap;src:url('/assets/fonts/public-sans-semibold.ttf') format('truetype')}
@font-face{font-family:'Public Sans';font-style:normal;font-weight:700;font-display:swap;src:url('/assets/fonts/public-sans-bold.ttf') format('truetype')}
@font-face{font-family:'Barlow Condensed';font-style:normal;font-weight:700;font-display:swap;src:url('/assets/fonts/barlow-condensed-bold.ttf') format('truetype')}
:root{--paper:#f5f8fd;--white:#fff;--ink:#15283f;--muted:#4c627c;--line:#dbe4f0;--teal:#2458da;--teal-dark:#1847b9;--teal-soft:#e7efff;--rust:#b43638;--rust-soft:#fff0ef;--navy:#15283f;--shadow:none;--radius:8px}
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.site-header{height:82px;min-height:0;background:#fff;border-bottom:1px solid #dbe4f0}.header-inner{height:100%;display:flex;align-items:center;justify-content:space-between;gap:28px}.brand{display:inline-flex;align-items:center;gap:11px;min-width:0}.brand-mark{display:block;flex:none;width:40px;height:40px;padding:0;background:none;border-radius:0;color:inherit}.brand-name{font:700 1.29rem/1 'Public Sans',Arial,sans-serif;letter-spacing:-.07em;white-space:nowrap}.brand-period{color:#2458da}.brand-caption{display:block;font:600 .63rem/1.2 'Public Sans',Arial,sans-serif;letter-spacing:0;text-transform:none;color:#526784;margin-top:4px}.primary-nav{display:flex;align-items:center;gap:27px}.primary-nav>a,.text-button{font-size:.84rem;font-weight:600;color:#263d58;letter-spacing:0;text-transform:none}.primary-nav>a:hover,.text-button:hover{color:#2458da}.primary-nav [aria-current=page]{color:#2458da;box-shadow:0 2px #2458da}.primary-nav .nav-action{padding:11px 16px;min-height:42px;display:inline-flex;align-items:center;background:#2458da;color:#fff;border:1px solid #2458da;border-radius:6px;letter-spacing:0}.primary-nav .nav-action:hover{background:#1847b9;color:#fff}.primary-nav form{margin:0}.text-button{border:0;background:none;padding:0}.site-footer{border-top:1px solid #dbe4f0;background:#fff;padding:31px 0;color:#586b82;font-size:.78rem}.footer-inner{display:flex;align-items:flex-start;justify-content:space-between;gap:30px}.footer-inner strong{display:block;color:#15283f;font:700 1rem/1.3 'Public Sans',Arial,sans-serif;margin:0 0 3px}.footer-inner div span{display:block}.footer-inner>span{max-width:390px;text-align:right}
.button{font-family:'Public Sans',Arial,sans-serif;min-height:46px;border-radius:6px;padding:12px 19px;font-size:.84rem;font-weight:700;letter-spacing:0;text-transform:none;transition:background .15s,border-color .15s;box-shadow:none}.button:hover{transform:none}.button-primary{background:#2458da;border-color:#2458da;color:#fff}.button-primary:hover{background:#1847b9;border-color:#1847b9}.button-quiet{background:none;color:#2458da}.button-quiet:hover{background:#e7efff}.button-outline{background:#fff;color:#2458da;border-color:#8eadeb}.button-outline:hover{background:#e7efff}.button-danger{background:#a92d33;color:#fff}.button-small{min-height:34px;padding:7px 11px;font-size:.75rem}.button-inverse{background:#fff;color:#163c9b}
.intro{padding-top:52px;padding-bottom:85px}.intro-rail{display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid #cdd9e8;padding-bottom:13px;color:#63758d;font-size:.79rem;font-weight:600}.intro-rail span:first-child{color:#2458da}.intro-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(250px,.62fr);align-items:end;gap:56px;padding:57px 0 55px}.intro-grid h1{margin:0;font:700 clamp(5rem,9.2vw,9rem)/.86 'Barlow Condensed','Arial Narrow',sans-serif;letter-spacing:-.012em;color:#15283f;max-width:1000px}.intro-side{padding-bottom:5px}.intro-side p{font-size:1.05rem;color:#425a75;line-height:1.68;margin:0 0 26px}.intro-side a{display:inline-block;color:#2458da;font-weight:700;font-size:.88rem;text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:5px}.intro-side a span{display:inline-block;margin-left:8px;text-decoration:none}.quick-start{background:#2458da;color:#fff;padding:27px 32px 24px;position:relative;box-shadow:10px 10px 0 #c7d7f7}.quick-start label{display:block;font-size:1.1rem;font-weight:700;letter-spacing:-.025em;margin-bottom:13px}.quick-start-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.quick-start input{width:100%;min-width:0;height:57px;border:2px solid #fff;border-radius:5px;padding:13px 17px;background:#fff;color:#15283f;font-size:1rem;outline-offset:2px}.quick-start input::placeholder{color:#8495aa}.quick-start button{height:57px;border:2px solid #fff;background:#15283f;color:#fff;border-radius:5px;padding:0 23px;white-space:nowrap;font-weight:700;font-size:.88rem}.quick-start button:hover{background:#0c1c32}.quick-start button span{margin-left:16px}.quick-start p{margin:11px 0 0;color:#edf3ff;font-size:.77rem;line-height:1.45}
.topics{background:#fff;border-block:1px solid #dbe4f0;padding:91px 0}.topics-layout{display:grid;grid-template-columns:minmax(250px,.9fr) minmax(0,1.25fr);gap:9%;align-items:start}.topics-layout h2{font-size:clamp(2.6rem,4.2vw,4.5rem);line-height:1.03;max-width:430px;margin:0 0 21px}.topics-layout>div:first-child>p{font-size:1rem;color:#52677e;max-width:430px}.topic-list{border-top:1px solid #cdd9e8}.topic-list article{display:grid;grid-template-columns:56px minmax(0,1fr);gap:18px;padding:22px 0;border-bottom:1px solid #cdd9e8}.topic-glyph{display:grid;place-items:center;width:41px;height:41px;border:2px solid #2458da;border-radius:50%;font-size:1.25rem;line-height:1;color:#2458da;font-weight:700}.topic-list h3{font-size:1.12rem;margin:0 0 4px;letter-spacing:-.025em}.topic-list p{font-size:.89rem;color:#586d84;margin:0;max-width:520px}
.process{padding-top:101px;padding-bottom:110px}.process-heading{display:flex;align-items:end;justify-content:space-between;gap:70px;margin-bottom:48px}.process-heading h2{max-width:650px;font-size:clamp(2.8rem,5vw,5.4rem);line-height:1.03;margin:0}.process-heading>p{max-width:430px;color:#4b617a;font-size:1rem;margin:0 0 4px}.process-list{list-style:none;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:26px;padding:0;margin:0}.process-list li{border-top:3px solid #2458da;padding:21px 10px 0 0}.process-list li>span{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:50%;background:#e3edff;color:#2458da;font-size:.84rem;font-weight:700;margin-bottom:23px}.process-list h3{font-size:1.12rem;margin:0 0 9px}.process-list p{color:#586d84;font-size:.9rem;max-width:320px}.process-end{margin-top:70px;border-top:1px solid #cdd9e8;padding-top:25px;display:flex;align-items:center;justify-content:space-between;gap:25px}.process-end p{margin:0;font-size:1.1rem;font-weight:700}.process-end a{font-weight:700;color:#2458da;text-decoration:underline;text-underline-offset:5px}.process-end a span{margin-left:11px}
.page-top{padding:54px 0 35px;margin:0 auto 33px;border-bottom:1px solid #d2ddec}.back-link{display:inline-block;color:#2458da;font-size:.82rem;font-weight:700;text-decoration:underline;text-underline-offset:4px;margin-bottom:24px}.page-top h1{font-size:clamp(3.3rem,5.8vw,6rem);line-height:1.01;margin:0 0 13px}.page-intro{color:#4b617a;font-size:1.04rem;line-height:1.68;max-width:720px}.eyebrow{font-family:'Public Sans',Arial,sans-serif;font-size:.75rem;font-weight:700;letter-spacing:0;text-transform:none;color:#2458da}.eyebrow-rule{background:#2458da}.form-layout{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(250px,.73fr);gap:34px;align-items:start;padding-bottom:90px}.card{background:#fff;border:1px solid #d4e0ed;border-radius:10px;box-shadow:none}.report-form{padding:clamp(24px,3.5vw,46px)}.report-form fieldset{border:0;border-top:1px solid #d9e3ef;padding:26px 0 0;margin:0 0 34px}.report-form fieldset:first-of-type{border-top:0;padding-top:0}.report-form legend{font:700 1.3rem/1.35 'Public Sans',Arial,sans-serif;letter-spacing:-.035em;padding:0;margin:0 0 19px}.legend-number{display:inline-flex;align-items:center;justify-content:center;width:29px;height:29px;background:#e6eeff;color:#2458da;border-radius:5px;font:700 .75rem/1 'Public Sans',Arial,sans-serif;letter-spacing:0;margin-right:9px}.radio-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.radio-card{min-height:106px;border:1px solid #cdd9e8;background:#fff;border-radius:7px;padding:15px;transition:border-color .15s,background .15s}.radio-card:hover{border-color:#5c83e9}.radio-card:has(input:checked){border:2px solid #2458da;background:#f0f5ff;padding:14px}.radio-card input,.check-row input{accent-color:#2458da}.radio-card strong{font-size:.82rem}.radio-card small{color:#53677f}.field label{font-size:.79rem;font-weight:700}.field input:not([type=file]),.field textarea,.field select,.toolbar input,.toolbar select{border:1px solid #b7c8da;background:#fff;color:#15283f;border-radius:6px;padding:11px 12px;font-size:.91rem;min-height:47px}.field input:focus,.field textarea:focus,.field select:focus,.toolbar input:focus,.toolbar select:focus{border-color:#2458da;outline:2px solid #a9c0ff}.field textarea{line-height:1.58}.field input[type=file]{border-radius:6px;background:#f9fbff;border-color:#aebed2}.field-hint{font-size:.75rem;color:#596d82}.required{color:#b43638}.optional{color:#5e728a}.form-submit{border-top:1px solid #d9e3ef;align-items:center}.form-submit p{color:#5f7185;font-size:.74rem}.form-aside,.case-aside{position:sticky;top:25px}.aside-card{border:0;border-left:4px solid #2458da;border-radius:0;background:#eaf1ff;padding:23px 25px}.aside-rule{display:none}.aside-card ol{margin:16px 0 0}.aside-card li{font-size:.86rem}.aside-note{padding:21px 0;color:#50667d}.notice{border-radius:7px;font-size:.84rem}.notice-error{background:#fff0ef;border-color:#efb8b9;color:#713036}.notice-success{background:#e9f6f3;border-color:#b7dfd4;color:#1d594d}.captcha-image{background:#edf4ff;border-color:#b9cdec;border-radius:5px}.captcha-refresh{color:#2458da}
.ticket-top{margin-bottom:25px}.title-row{gap:25px}.status{border-radius:5px;font-size:.69rem}.privacy-strip{background:#e8f0ff;color:#365674;border-radius:7px}.privacy-strip span{color:#2458da}.ticket-layout{grid-template-columns:minmax(0,1.75fr) minmax(250px,.65fr);gap:32px}.case-summary h2,.reply-card h2,.admin-actions h2,.section-title-row h2,.case-aside .aside-card strong{font-family:'Public Sans',Arial,sans-serif;font-size:1.4rem;font-weight:700;letter-spacing:-.035em}.case-summary,.reply-card{padding:27px}.case-summary dl>div{border-color:#dce5ef}.case-summary dt{color:#597088}.message{border-color:#dce5ef}.message-team{border-radius:8px;background:#eef4ff;border-color:#cbdcf8}.message p{color:#405875}.attachment-list a{color:#2458da}.case-aside .aside-card strong{margin-top:6px}.auth-wrap{min-height:calc(100vh - 172px);grid-template-columns:minmax(0,1fr) minmax(330px,440px);gap:11%}.auth-intro h1{font:700 clamp(3.5rem,6vw,6.5rem)/.93 'Barlow Condensed','Arial Narrow',sans-serif;letter-spacing:-.01em}.auth-card{padding:34px}.auth-card h2{font-size:1.8rem}.auth-card>p{color:#566c83}
body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .site-header{background:#15283f;border-bottom-color:#15283f}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .brand-name{color:#fff}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .brand-period{color:#8fb4ff}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .brand-caption{color:#aebdd0}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav>a,body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .text-button{color:#d9e6f7}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav>a:hover,body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .text-button:hover{color:#fff}body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav [aria-current=page]{color:#fff;box-shadow:0 2px #8fb4ff}.workspace{padding-top:49px;padding-bottom:100px}.workspace-heading h1{font:700 clamp(3rem,5vw,5.8rem)/.95 'Barlow Condensed','Arial Narrow',sans-serif;letter-spacing:0;margin:4px 0 14px}.workspace-heading p:last-child{color:#536980}.workspace-count{color:#536980}.toolbar{background:#e9f0fb;border-color:#cfdeef;border-radius:8px}.toolbar .field label{font-size:.72rem}.table-wrap{border-color:#d4e0ed;border-radius:9px;overflow-x:auto}.table-wrap th{background:#e9f0fb;color:#415b76}.table-wrap tbody tr:hover{background:#f3f7ff}.row-title span,.table-open,.attachment-list a{color:#2458da}.template-card,.new-template-card{background:#fff}.template-card .eyebrow{overflow-wrap:anywhere}
@media(max-width:1050px){.intro-grid{gap:30px;grid-template-columns:minmax(0,1.4fr) minmax(240px,.8fr)}.intro-grid h1{font-size:clamp(5rem,10vw,8.6rem)}.form-layout,.ticket-layout{grid-template-columns:minmax(0,1.5fr) minmax(220px,.7fr)}.admin-case-grid{grid-template-columns:minmax(0,1fr) 315px}}
@media(max-width:800px){.shell{width:min(100% - 40px,1320px)}.intro{padding-top:37px;padding-bottom:65px}.intro-grid{grid-template-columns:1fr;gap:22px;padding:45px 0 39px}.intro-grid h1{font-size:clamp(5rem,14vw,8rem)}.intro-side{max-width:630px}.intro-side p{margin-bottom:13px}.topics{padding:66px 0}.topics-layout{grid-template-columns:1fr;gap:35px}.process{padding-top:75px;padding-bottom:80px}.process-heading{display:block}.process-heading>p{margin-top:22px;max-width:650px}.form-layout,.ticket-layout,.admin-case-grid{grid-template-columns:1fr}.form-aside,.case-aside{position:static}.form-aside{display:grid;grid-template-columns:1fr 1fr;gap:20px}.site-header{height:auto;min-height:78px}.header-inner{padding:14px 0}.primary-nav{gap:16px}.admin-actions{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.shell{width:min(100% - 32px,1320px)}.site-header{min-height:72px}.brand-mark{width:35px;height:35px}.brand-name{font-size:1.1rem}.brand-caption{font-size:.58rem}.primary-nav>a:not(.nav-action){display:none}.primary-nav .nav-action{font-size:.74rem;padding:9px 11px;min-height:39px}.intro-rail{font-size:.7rem}.intro-rail span:last-child{text-align:right;max-width:150px}.intro-grid{padding:41px 0 28px}.intro-grid h1{font-size:clamp(4.4rem,16.3vw,6.5rem);line-height:.87}.intro-side p{font-size:.94rem}.intro-side a{font-size:.83rem}.quick-start{padding:20px 18px;box-shadow:6px 6px 0 #c7d7f7}.quick-start label{font-size:1rem}.quick-start-row{grid-template-columns:1fr;gap:9px}.quick-start input,.quick-start button{height:51px}.quick-start button{width:100%}.topics{padding:55px 0}.topics-layout h2{font-size:2.6rem}.topic-list article{grid-template-columns:48px minmax(0,1fr);gap:13px}.process{padding-top:63px;padding-bottom:70px}.process-heading{margin-bottom:37px}.process-heading h2{font-size:2.75rem}.process-list{display:block}.process-list li{display:flex;gap:15px;padding:16px 0;border-top:2px solid #2458da}.process-list li>span{flex:none;margin:2px 0 0}.process-list h3{font-size:1.03rem}.process-list p{font-size:.84rem}.process-end{margin-top:33px;display:block}.process-end a{display:inline-block;margin-top:10px}.page-top{padding-top:36px}.page-top h1{font-size:3rem}.form-layout{padding-bottom:65px}.report-form{padding:20px}.report-form legend{font-size:1.15rem}.radio-grid,.field-row,.form-aside,.admin-actions{grid-template-columns:1fr}.radio-card{min-height:0}.form-submit{display:block}.form-submit .button{width:100%;margin-top:16px}.title-row{display:block}.title-row .status{margin:0 0 15px}.case-summary,.reply-card{padding:20px}.case-summary dl>div{grid-template-columns:1fr;gap:3px}.auth-wrap{display:block;min-height:0;padding:55px 0 78px}.auth-intro h1{font-size:4.5rem}.auth-card{padding:24px;margin-top:35px}.workspace{padding-top:34px;padding-bottom:80px}.workspace-heading h1{font-size:4rem}.toolbar{display:block;padding:15px}.toolbar .field{margin-bottom:13px}.toolbar .button{width:100%}.table-wrap{margin:0 -16px;border-radius:0}.template-card{padding:20px}.footer-inner{display:block}.footer-inner>span{display:block;text-align:left;margin-top:12px}.footer-inner strong{margin:0 0 2px}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .site-header{height:auto;min-height:0}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .header-inner{display:block;padding:15px 0 11px}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .brand{margin-bottom:12px}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));width:100%;gap:0;border-top:1px solid #567089;align-items:stretch}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav>a,body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav .text-button{display:flex;align-items:center;justify-content:flex-start;min-height:39px;padding:8px 2px;margin:0;color:#d9e6f7;font-size:.63rem;line-height:1.2;box-shadow:none;text-align:left}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav [aria-current=page]{color:#fff;text-decoration:underline;text-decoration-color:#8fb4ff;text-underline-offset:4px}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav form{margin:0}
 body:is(.view-admin_list,.view-admin_ticket,.view-templates,.view-outbox,.view-account) .primary-nav .text-button{width:100%}
}
@media(max-width:360px){.intro-grid h1{font-size:4.22rem}.primary-nav .nav-action{font-size:.68rem}.quick-start{padding:18px 15px}}
@media(max-width:700px){
 .view-admin_list .table-wrap,.view-outbox .table-wrap{overflow:visible;border:0;background:transparent;border-radius:0;margin:0}
 .view-admin_list table,.view-outbox table,.view-admin_list tbody,.view-outbox tbody{display:block;width:100%}
 .view-admin_list thead,.view-outbox thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
 .view-admin_list tbody tr,.view-outbox tbody tr{display:block;background:#fff;border:1px solid #d4e0ed;border-radius:9px;margin-bottom:12px;overflow:hidden}
 .view-admin_list tbody td,.view-outbox tbody td{display:grid;grid-template-columns:minmax(0,88px) minmax(0,1fr);align-items:start;gap:10px;width:100%;padding:12px 15px;border-bottom:1px solid #e5edf6;overflow-wrap:anywhere}
 .view-admin_list tbody td::before,.view-outbox tbody td::before{content:attr(data-label);color:#536b86;font-size:.68rem;font-weight:700;line-height:1.45;text-transform:uppercase;letter-spacing:.04em}
 .view-admin_list tbody td:first-child,.view-outbox tbody td:first-child{display:block;padding:16px 15px}
 .view-admin_list tbody td:first-child::before,.view-outbox tbody td:first-child::before{display:none}
 .view-admin_list tbody td:last-child,.view-outbox tbody td:last-child{border-bottom:0}
 .view-admin_list tbody td:last-child .table-open{font-size:.83rem;font-weight:700}
 .view-admin_list tbody td:last-child .table-open::after{content:' Open report'}
 .view-admin_list tbody td:nth-child(3)::before{grid-row:1 / span 2}
 .view-admin_list tbody td:nth-child(3)>span{grid-column:2}
 .view-admin_list tbody td.empty-row,.view-outbox tbody td.empty-row{display:block;padding:30px 15px;text-align:center}
 .view-admin_list tbody td.empty-row::before,.view-outbox tbody td.empty-row::before{display:none}
 .view-admin_list .row-title{min-width:0;max-width:none;overflow-wrap:anywhere}
 .view-outbox .table-primary,.view-outbox .table-error{overflow-wrap:anywhere}
}
@media(max-width:360px){
 .view-admin_list tbody td,.view-outbox tbody td{grid-template-columns:minmax(0,1fr);gap:3px}
 .view-admin_list tbody td:nth-child(3)::before{grid-row:auto}
 .view-admin_list tbody td:nth-child(3)>span{grid-column:auto}
}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.button{transition:none}}